Privacy Policy
At Get Digital Business, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and the Get Digital Business portal.
Last Updated: August 10, 2026
1. Who We Are
This website and the Get Digital Business portal are operated by Agile Delivery Consulting Ltd, trading as Get Digital Business (company number 14276451), registered in England and Wales. We are the data controller for the personal data described in this policy, unless stated otherwise below.
Registered office: 8 Windmill Hill Lane, Ashill, Ilminster, Somerset, TA19 9PA, United Kingdom.
2. Scope of This Policy
This policy covers two things: this marketing website (https://getdigitalbusiness.co.uk), and the Get Digital Business portal, the software platform we provide to our business clients to manage their appointments, customer messaging, and Google Business Profile.
When a business signs up for the Get Digital Business portal, we act as a data processor for that business's own customer data (for example, the appointments and messages their customers send them), and the business itself is the data controller for that data under a separate data processing agreement. This policy describes, in general terms, how we technically handle that data and which third parties are involved, so that both our clients and their customers understand the platform's data flows. For anything specific to an individual client's use of the portal, that client's own privacy policy takes precedence.
3. Information We Collect
Information You Give Us Directly
Name, email address, phone number, business name, and any other details you provide when you contact us, request a demo, or sign up for the portal.
Usage Data
Pages visited, time spent, IP address, browser type, and device information, collected automatically through cookies and similar technologies when you use our website.
Portal and Integration Data
If you are a portal client, we also process data connected to your business through the third-party integrations described in Section 5 below, for example calendar entries, contact details, and messages, so that the portal can do what you have configured it to do.
4. How We Use Your Information and Our Legal Basis
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Providing and operating the portal for our clients | Performance of a contract with the client business |
| Connecting your Microsoft 365, Google, or WhatsApp Business account to the portal | Your explicit consent, given during the connection flow |
| Responding to enquiries and providing customer support | Legitimate interests, in running our business responsively |
| Website analytics and improving our website | Consent (analytics cookies), see Section 7 |
| Complying with legal and regulatory obligations | Legal obligation |
5. Third-Party Integrations We Use
The Get Digital Business portal connects to the following third-party platforms, only when a client chooses to enable them. Each of these providers processes data under its own privacy policy and terms, and each is based in, or transfers data to, the United States. Where that happens, we and our providers rely on Standard Contractual Clauses or the UK International Data Transfer Addendum, as recognised under UK GDPR, to keep that transfer lawful.
Microsoft (Microsoft Graph API)
Used to connect a client's Microsoft 365 calendar, mailbox, and contacts to the portal, so appointments and messages can sync both ways. We only request the specific permissions needed for these features, and a client can disconnect this at any time from their portal settings.
Google (Google Business Profile, Calendar, Analytics)
Used to connect a client's Google Business Profile so we can display and help manage their reviews, and optionally their Google Calendar. We also use Google Analytics on this website, see Section 7.
Meta (WhatsApp Business Platform)
Used to connect a client's WhatsApp Business number to the portal's shared inbox, so they can send and receive WhatsApp messages with their customers from one place. This includes message content, phone numbers, and contact names exchanged over WhatsApp. Where a client uses WhatsApp's "coexistence" feature, some of this data is also synced with the WhatsApp Business consumer app on their own device.
Microsoft Azure
Our infrastructure and hosting provider. All portal data is stored on Microsoft Azure's UK/EU infrastructure and encrypted in transit and at rest.
6. Sharing Your Information
We do not sell your personal data. We share it only with the third-party integrations you or your business have chosen to connect (Section 5), with service providers who help us run our business under contract (such as our hosting provider), or where required by law.
7. Cookies and Analytics
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
Google Analytics
We use Google Analytics to understand how visitors use our website. This service may collect information such as your IP address, browser type, pages visited, and time spent on our site. Google Analytics uses cookies to track this information. You can opt out of Google Analytics tracking by choosing "Only Essential" cookies in our cookie banner.
8. Data Retention
We keep personal data only as long as needed for the purposes described in this policy: for as long as a client's portal account is active, plus a reasonable period afterwards to meet legal, accounting, or dispute-resolution requirements, after which it is deleted or anonymised. Website enquiry data is kept for as long as reasonably needed to respond to and follow up on your enquiry.
9. Security
We use industry-standard security measures to protect your data from unauthorised access, including encryption in transit and at rest, and access controls scoped to what each part of our platform genuinely needs.
10. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Have inaccurate personal data corrected
- Have your personal data deleted, in certain circumstances
- Restrict or object to how we process your personal data
- Receive a copy of your data in a portable format
- Withdraw consent at any time, where we rely on consent
To exercise any of these rights, contact us using the details in Section 12. You also have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe we have not handled your data properly.
11. Data Deletion Instructions
To request deletion of your personal data, including any data collected through our Microsoft, Google, or Meta/WhatsApp integrations, email us at [email protected] with the subject line "Data Deletion Request" and tell us which account or phone number the request relates to.
We will action your request within 30 days. This includes deleting stored WhatsApp message history and contact details associated with your request, and, where you ask us to, disconnecting the relevant integration from your account. We may keep limited information where we're required to by law (for example, financial records).
12. Changes to this Policy
We may update this policy from time to time. Please review it periodically. Material changes will be reflected in the "Last Updated" date above.
13. Contact Us
If you have any questions about this policy or how we handle your data, please reach out at [email protected].